Last Updated: October 30, 2024
Campway’s Truck Accessory World (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.campway.com/ (the “Website”) and make purchases through our online store powered by WooCommerce. Please read this policy carefully to understand our practices regarding your personal data and how we handle it.
1. Information We Collect
We collect various types of information to provide and improve our services. The information we collect includes:
- Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase.
- Account Information: If you create an account, we collect your username, password, and other account-related information.
- Technical Information: IP address, browser type, operating system, and information gathered through cookies and tracking technologies.
- Purchase Information: Details about products you purchase, order history, and related preferences.
- Usage Data: Data about your interactions with our Website, which we analyze using Google Analytics 4, Google Tag Manager, and Microsoft Clarity.
2. How We Use Your Information
We use the information we collect to operate our business and provide, improve, and personalize our services. Specifically, we use your information for:
- Order Processing and Fulfillment: To process, fulfill, and manage orders, as well as to communicate with you about your purchases.
- Customer Support: To provide customer service and respond to inquiries or requests.
- Website Optimization: To improve our Website functionality, enhance user experience, and analyze performance through tools such as Google Analytics 4 and Microsoft Clarity.
- Marketing and Communications: To send you promotional messages, special offers, or updates related to our products and services if you have opted in.
- Business Management and Data Transfer: We may transfer necessary purchase and order data to Acumatica for business management purposes.
3. Cookies and Tracking Technologies
Our Website uses cookies and other tracking technologies (e.g., Google Tag Manager) to collect information about your activity. These technologies help us understand user behavior, personalize your experience, and serve relevant advertisements. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Website.
4. Data Sharing and Disclosure
We only share your personal information in the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us in operating our Website, managing our business, and servicing customers, including WooCommerce for our online store and Acumatica for business management.
- Compliance with Laws: We may disclose your information to comply with applicable laws, legal processes, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your information to the acquiring company.
- Analytics and Marketing Partners: We share data with analytics partners, including Google and Microsoft Clarity, to understand usage patterns and improve our Website.
5. Data Storage and Security
We store your personal information securely, and we take reasonable measures to protect it from unauthorized access, use, or disclosure. However, no security system is infallible, and we cannot guarantee the absolute security of your data.
6. International Data Transfers
As a global business, we may transfer your data outside of your country of residence, including to the United States, where our servers are located. We take steps to protect your personal data when it is transferred internationally, in line with applicable laws.
7. Your Privacy Rights
Depending on your location, you may have the following rights concerning your personal information:
- Access and Correction: Request access to or correction of your personal data.
- Deletion: Request the deletion of your data under certain circumstances.
- Objection and Restriction: Object to or restrict the processing of your data.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in any marketing communication we send.
To exercise your rights, please contact us at [insert contact email or address].
8. Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not cover those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete that information.
10. SMS Messaging
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes
11. SMS Terms & Conditions
1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If consent has been given to receive text messages from Truck Tops USA, messages may be received related to the following
service inquires
Follow-up messages
Example: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 15 SMS messages per week may be received related to service inquires and Follow-up messages
4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
Opt-in to receive SMS messages Truck Tops USA from can be done in the following ways: By filling out a website form located at: https://www.campway.com/contact/
6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://www.campway.com/
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary
12. Changes to Our Privacy Policy
We may update our Privacy Policy occasionally. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Campway’s Truck Accessory World
info@campway.com
(707) 586-9633